Stoneville FAQs

FAQ

Why Stoneville?

If you are remodeling, building a new home or a commercial building Stoneville offers you a one-stop solution for all your stone and tile projects. You can select the stone and tile of your choice for your kitchen countertops, vanity tops, fireplace surrounds, tub surrounds, shower walls, floors, borders, mosaics, liners, medallions, accents, sinks, landscaping stone including pavers, flagstones, pool coping, wall caps, and ledger /stack stones.

The extensive range of the best quality material offered at very competitive prices combined with the most professional, courteous and experienced customer service separates STONEVILLE from the rest of the competition.

Can I bring Children to your store?

The Children will be able to spend time at the showroom Kid’s area learning about stone, watching some entertaining/educational programs/movies, playing with toys or reading books, enjoying candies, popcorn, hot chocolate, etc. while the adults can make their stone selections at their convenience. The yard and the warehouses which also serve as our slab and tile storage areas are not play yards for children. Materials are being constantly moved by forklifts and other heavy equipments to facilitate storing and viewing of the slabs to the full satisfaction of our customers. All children must be accompanied by adults who should exercise close supervision at all times. Please read our Cautionary signs and follow them strictly during your visit.

Can I bring my Pet?

We love pets. We are concerned about the pets’ safety as well as our customers’ safety. All pets should be on a leash and should be controlled by the owners at all times. Considering the safety factor, we do not recommend anyone touching or feeding anybody else’s pet. Stoneville will not be responsible for any incidents, bites, injuries or damages to any pets or customers . The owners of the pets assume the responsibility and liability arising out of any incidents concerning the pets.

Can I select the exact slab?

Our slabs are grouped and stacked together according to the block from which they are cut. Just imagine a loaf of bread (stone block) that is sliced (into slabs), except that the stone is really heavy!!. Though the slab with the face out will be representative of the whole block, you could expect some variations from slab to slab. While it is laborious and risky to move several slabs, if we feel that there could be major variations, we will be able to move more than one slab for you to select the material. After you have made your decision to buy a specific material, you will be able to inspect all the slabs that you buy.

Do you refer a Fabricator/Installer?

Stoneville or its staff do not recommend or refer any contractors, fabricators or installers. As a courtesy to our customers, we assist you by giving you names of contractors, fabricators or installers. As a customer, you have to use your research, judgment and discretion in selecting your contractor. Stoneville will not be responsible or liable for any work performed by or any actions of or any liability caused by the contractor or his/her crew. Please refer to “Tips and Guidelines in selecting a contractor” in our blog!

Tips And Guidelines In Selecting a Contractor

This information does not constitute rendering of legal advice or service. It is intended as a guideline and is not to be a substitute for legal advice. State Laws vary. Always follow local codes and law.
1.) Consult the trade associations or qualified professionals who have been approved for membership based on industry skill and commitment to service.
2.) Ask family, friends, and neighbors for referrals or recommendations.
3.) After you have identified several contractors, schedule appointments for estimates. Most will be free, but confirm in advance.
4.) During your estimate, describe the “look” you’d like to achieve and ask questions.
5.) Evaluate your quotes, request references, and check them. Ask to see examples of other projects recently completed by the contractor.
6.) Request proof of license, bond, liability and workers’compensation insurance.
7.) Select a contractor you believe is skilled and trustworthy, and with whom you feel comfortable.
8.) Make sure everything you and your contractor agree to is included in your contract. Don’t sign anything until you understand and agree with all the terms.
9.) Plan your project carefully and keep the lines of communication open with your contractor throughout the project.
10.) Keep a job file of all important documentation.
11.) Ask your contractor to estimate a realistic time frame for the job and plan accordingly.
12.) Arrange for periodic inspections with your contractor to ensure that the work is being performed to achieve the desired end result.